Search

Root Cause Analysis: Spec Mismatch Issues That Shouldn’t Have Happened

By Glazix | June 4, 2025

The drawings said one thing. The purchase order said another. What got delivered? A lawsuit.

Spec mismatch isn’t always a misread. It’s often a systems breakdown. In one recent high-rise project, a shift in spandrel glazing spec (from clear to acid-etched) was communicated between architect and contractor—but never to the distributor. The job proceeded, panels were installed, and then rejected during final inspection.

The root cause?

No version control on architectural drawings

RFIs not routed back through the sourcing pipeline

PO processed from original, outdated plans

Distributors are adding spec verification as a formal quote stage—especially for coated glass, ceramic frit patterns, and bird-safe applications. Matching a spec sheet to a PO is no longer enough. You need to confirm against the most current project intent.


Book A Demo